Even though the report is from 2009, and focuses on tertiary learning and teaching in the States, it is well worth a read no matter as many of the findings still hold true.
Highlights from the two-volume report, Online Learning as a Strategic Asset (links to download below), which contains the results of 231 interviews conducted with administrators, faculty, and students at 45 public institutions across the US, include the following:
- “Faculty from across the university [Brandies University] are participating, many feel the quality is as good as or better than face-to-face instruction, and an overwhelming majority have recommended online courses to students (Bruce R. Magid, source).
- "While faculty engagement in online learning is solid, faculty expressed dissatisfaction with the support services provided and the incentives offered by public universities. Faculty ranked seven of eight support dimensions as “below average,” including support for online course development, course delivery, and students; policies on intellectual property; recognition in tenure and promotion; and incentives for developing and delivering online courses. Only technology infrastructure was rated average. Faculty gave the lowest ranking to their institution’s incentives for developing and for delivering online courses" (source).
"The faculty survey data indicate growing acceptance of online learning among faculty but highlight a number challenges, including campus support services and faculty incentives" (source).